Bed Availability Navigator System

JUSTICE CARE OPPORTUNITY

County Spending Category
1.3 Care First, Jails Last
Federal Expenditure Category
Housing Support: Other Housing Assistance
Project Launch Date
06/01/2024
Anticipated End Date
12/31/2025

Project Contacts

This project does not currently have any contacts

Indicators & Metrics to Date

  • Number of Households Receiving Eviction Prevention Services (Including Legal Representation)
    0
  • Number of Affordable Housing Units Preserved or Developed
    0
  • Project Development Team Contract Will Be Executed
    0
  • Release a competitive bid/solicitation by August 2022
    0
  • Compile feedback from focus groups to guide app development
    0
  • Testing Phase of The Application Will Begin
    1
  • By the close of 2024, at least 100 individuals will be connected with services through the application
    0
  • Training session(s) on how to use the app for trainers, service navigators, and service providers in the app
    0
  • By the close of 2024, providers and navigators in the app will have used the application to locate services for at least 100 combined individuals
    0
  • After launch, JCOD will meet regularly to gauge success of application using app analytics on at least a quarterly basis.
    0
  • On at least a monthly basis, we will meet with the application developer to gauge progress on app development.
    6

Target Populations

  • Systems Impacted Individuals
  • Systems Involved Individuals
  • Individuals Experiencing Mental Health Disorders
  • Individuals Experiencing Substance Use Disorders
  • People Experiencing Homelessness

Project Description

To reduce exposure to COVID-19 in congregate settings and to treat mental health and substance use disorder issues that have been exacerbated by the pandemic, this project will develop and launch a technology solution to support the delivery of a single, cohesive, integrated pathway to individuals (Clients) who come into contact with the justice system in order to get these clients engaged in treatment and services that address the underlying reasons that resulted in their justice system contact as soon as possible. The goal is to develop a web-based mobile application that will facilitate clients’ ability to obtain mental health and substance use treatment as well as other services in order to divert eligible Clients who encounter the justice system and link them to the appropriate services and/or treatment including placement in an appropriate service bed. It will also be available to individuals who are not involved with the justice system, and will help prevent involvement from occurring. Such services will include: Care management and service navigation Basic needs Housing Employment and education Crisis stabilization Acute/subacute inpatient Crisis/extended residential Outpatient care + housing Correctional health levels of need During the COVID 19 Pandemic many of the underlying issues affecting these individuals were exacerbated and made even worse. This can potentially lead to a rise in situations that may require assistance and aid of all kinds. This technology solution must provide capability and functionality to conduct the Client’s needs assessment, to facilitate real-time referrals and schedule service appointments to available service providers. It shall support many types of users whether they are Clients, Service Navigators, Service Providers, Care Coordinators, Judges, or Court Personnel.

Goals & Objectives

Goal Description A web-based mobile service navigator app will be developed by 2024 in order to connect at least 100 individuals in need with programs and services.

Objective Description The app will be designed through consultation with providers, navigators, and individuals with lived experience to ensure app useability/user-friendliness.

Activity Description The app will be developed and tested through a contracted developer who will lead focus groups and testing phases. The app will be launched and marketed through intensive outreach measures.
Indicators
# Type Name Baseline Target
7 Service Delivery Testing Phase of The Application Will Begin 0.00 1.00
9 Program Outcome By the close of 2024, at least 100 individuals will be connected with services through the application 0.00 100.00
21 Service Delivery Project Development Team Contract Will Be Executed 0.00 1.00
23 Service Delivery Release a competitive bid/solicitation by August 2022 0.00 1.00
26 Service Delivery Compile feedback from focus groups to guide app development 1.00 3.00

Outcome Description By 2024, LA County residents will be aware of and be able to access the web-based mobile service navigator app