Accelerate Digital Equity

INTERNAL SERVICES DEPT

County Spending Category
1.4 Digital Divide
Federal Expenditure Category
Household Assistance: Internet Access Programs
Project Launch Date
08/03/2024
Anticipated End Date
09/30/2026
Interpretation Languages
  • Spanish
Written Languages
  • Spanish

Project Contacts

Indicators & Metrics to Date

  • Number of Households Served
    6610
  • Number of Laptops Purchased
    7500
  • Number of Laptops Received
    7500
  • Number of Additional Laptops Purchased
    0
  • Number of Additional Laptops Received
    0
  • Number of Additional Households Served
    0
  • Number of Additional Applicants
    0
  • Number of Additional Applications Approved
    0
  • Number of Additional Businesses Served
    0
  • Number of Organizations Served
    1
  • Number of Additional Organizations Served
    0
  • Number of Distribution Events Held
    256
  • Number of Additional Distribution Events Held
    0
  • Number of Forums/Groups Held (SD1)
    8
  • Number of Forum/Group Attendees (SD1)
    59
  • Number of Forums/Groups Held (SD2)
    8
  • Number of Forum/Group Attendees (SD2)
    57
  • Number of Forums/Groups Held (SD3)
    6
  • Number of Forum/Group Attendees (SD3)
    36
  • Number of Forums/Groups Held (SD4)
    11
  • Number of Forum/Group Attendees (SD4)
    80
  • Number of Forums/Groups Held (SD5)
    6
  • Number of Forum/Group Attendees (SD5)
    29
  • Number of Surveys Completed
    4265

Populations Served

  • Households without a Personal Computer

Project Description

The Accelerate Digital Equity Project includes two components: 1.) American Rescue Plan Act-funded Delete The Divide Laptops for Constituents, which will provide at least 7,500 new Windows-based laptop computers to eligible Los Angeles County households, small businesses, and organizations based on needs assessments; and 2.) County-funded Data Collection and Analysis for Community Digital Equity Needs, which will collect and analyze local digital equity needs through electronic surveys and in-person forums and/or focus groups to provide ongoing insights to the County's digital equity programs on the demographics and the technology support needs of Los Angeles County's residents who are experiencing the digital divide during the COVID-19 pandemic.

Goals & Objectives

Goal Description Reduce the number of low-income Los Angeles County households, community organizations, and small businesses who do not have functioning computers suitable to conduct essential internet-based activities.

Objective Description Purchase and receive at least 7,500 new Windows-based laptop computers through competitive solicitations (Requests for Bids).

Activity Description Develop laptop computer technical specifications for the Requests for Bids.

Activity Description Competitively solicit the purchase of laptop computers through one or more Requests for Bids.
Indicators
# Type Name Baseline Target
13 Performance Number of Laptops Purchased 1500.00 7500.00
17 Performance Number of Additional Laptops Purchased 3000.00

Activity Description Receive the purchased laptop computers and place them into inventory.
Indicators
# Type Name Baseline Target
16 Performance Number of Laptops Received 1500.00 7500.00
18 Performance Number of Additional Laptops Received 3000.00

Objective Description Distribute at least 7,500 laptops to eligible LA County households, organizations & small businesses based on Needs Assessments.

Activity Description Develop eligibility criteria for individual households, community-based organizations, and small businesses.

Activity Description Develop the allocation plan for how the 7,500 laptops will be targeted for distribution to the public.

Activity Description Implement inventory tracking system, mobile application, applicant web forms, and secure database to manage inventory, applicant data, distribution events, and evaluation metrics

Activity Description Conduct needs assessments, make eligibility determinations, and notify applicants.
Indicators
# Type Name Baseline Target
20 Service Delivery Number of Additional Applicants 4250.00
21 Service Delivery Number of Additional Applications Approved 3400.00
37 Number of Applicants 0.00 0.00
38 Number of Applications Approved 0.00 0.00

Activity Description Distribute laptop computers to eligible individual households, community organizations, and businesses.
Indicators
# Type Name Baseline Target
19 Service Delivery Number of Additional Households Served 3400.00
22 Service Delivery Number of Additional Businesses Served 0.00
23 Service Delivery Number of Organizations Served 25.00
24 Service Delivery Number of Additional Organizations Served 0.00
25 Service Delivery Number of Distribution Events Held 200.00
26 Service Delivery Number of Additional Distribution Events Held 24.00
35 Number of Households Served 0.00 0.00
42 Number of Business Served 0.00 0.00

Outcome Description At least 7,500 laptop computers are distributed to eligible County residents, organizations, and small businesses in a manner that complies with the Program Design and meets or exceeds the Board of Supervisors' Equity Per-Capita Allocation Formula.

Goal Description Data Collection and Analysis for Community Digital Equity Needs: Using electronic data collection, surveys, community forums/focus groups, identify technology support needs at the individual and community level relating to broadband internet usage and online interactions with public services.

Objective Description Conduct electronic data collection and surveying throughout the County of Los Angeles in order to collect data on community digital equity needs with statistically accurate sampling of +/- five percent (5%) and ninety-five percent (95%) confidence).

Activity Description Develop the quantitative survey design with stakeholder input.

Activity Description Conduct the quantitative surveying from December 2024 through September 2026.
Indicators
# Type Name Baseline Target
1 Service Delivery Number of Surveys Completed 7875.00

Objective Description Collect community input and lived-experience information from in-the-field community forums and/or focus groups.

Activity Description Facilitate monthly in-the-field community forums and/or focus groups from January 2025 through June 2026.
Indicators
# Type Name Baseline Target
3 Service Delivery Number of Forums/Groups Held (SD1) 18.00
4 Service Delivery Number of Forum/Group Attendees (SD1) 180.00
5 Service Delivery Number of Forums/Groups Held (SD2) 18.00
6 Service Delivery Number of Forum/Group Attendees (SD2) 180.00
7 Service Delivery Number of Forums/Groups Held (SD3) 18.00
8 Service Delivery Number of Forum/Group Attendees (SD3) 180.00
9 Service Delivery Number of Forums/Groups Held (SD4) 18.00
10 Service Delivery Number of Forum/Group Attendees (SD4) 180.00

Objective Description Objective 2.3 - Analyze & report on community digital equity needs data.

Activity Description Activity 2.3.1 - Ensure Contractor provides analysis through issue papers, reports, and dashboards.

Activity Description Activity 2.3.2 - Share data with public and stakeholders through engagement and sharing on County Open Data Portal.

Outcome Description The County will have collected, analyzed, and reported data on technology support needs at the individual and community level relating to broadband internet usage and online interactions with public services that can be used by internal and external stakeholders to refine service delivery and resource allocations to address the needs.